Privacy policy

This Privacy Policy describes The Company's policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

1. Personal Data

"Personal Data" is any information that relates to an identified or identifiable individual, such as name, birthday, address, phone number and also appearance, fingerprint etc.

2. Collecting Personal Data

The Company, namely, we collect and use User's Personal data, such as user's information such as name, birthday, address phone number, EMail address, company name or department, to provide and improve the Service. And we might collect it from our business partner.

3. Usage objectives of Personal Data

We may use Personal Data for the following purposes:

  1. To provide and maintain our Service, including to monitor the usage of our Service.
  2. To contact Users by email or telephone calls when necessary.
  3. To provide news, special offers and general information about other goods, services and events to Users.
  4. To provide information such as maintenance or important notice.
  5. To identify and refuse annoying user who against the rule.
  6. For the purpose that is concerned about above purpose.

4. Changes to the Usage objectives

  1. In case of that the purpose is relevant to the old purpose, we will revise the Usage objectives.
  2. When we revise the Usage objectives, we will publish revised Usage objectives with this website or any other means.

5. Providing Personal Data to third party

We will never provide Personal Data to third party without User's allowance, except for that it is allowed by Japanese law, "Personal Data Protection Law".

  1. For the purpose of security of someone's life or property, and also in case of difficulty to gain agreement with The User.
  2. For the purpose of promoting public health or welfare, and also in case of difficulty to gain agreement with The User.
  3. For the purpose of a mission designated by a law, and also in case of difficulty to carry out with gaining agreement with The User.
  4. In case of that we publish and report following matter to the Personal Data Protection Commission in advance.

    • The purpose includes providing data to third party.
    • The content of data that we will provide to third party.
    • The procedure of providing data to third party.
    • If The User requests it, we quit providing Personal Data to third party.
    • Our contact information from Users.

Regardless of preceding clause, in case of following matter, we do not regard it the "Third party".

  1. In case of that we consign handling Personal Data to someone for designated purpose.
  2. In case of providing Personal Data for business succession caused by mergers and acquisitions.
  3. In case of using Personal Data for collaboration with someone, and also publishing using content, range of partner, purpose, the name of person in charge.

6. Disclosing Personal Data

  1. We will disclose Personal Data if he/she requested his/her data as soon as possible. But in case of applicable the following matter, we might not disclose it. If so, we will publish as soon as possible.

    • In case of that there is a risk of causing damage to his/her or third party's life, property or right.
    • In case of that there is a risk of disturbance of our mission.
    • In case of that against the law.

  2. Regardless of preceding clause, we do not disclose about history data, characteristic data or the data except of Personal Data.

7. Removing of Personal Data

  1. The User can request correction or removal with designated procedure, if there are some error in the Personal Data.
  2. If we receive a request based on preceding clause, we correct or remove the Personal Data as soon as possible.
  3. When we decide to correct the Personal Data or not, we will inform the User of it as soon as possible.

8. Suspension of Use of Personal Data

  1. If we receive a claim that we use the Personal Data for other than designated purpose or being got by unfair procedure, we will investigate it as soon as possible.
  2. When we decide that we have to comply with the request based on preceding clause, we will suspend to use the Personal Data as soon as possible.
  3. When we decide to suspend to use the Personal Data or not, we will inform the User of it as soon as possible.
  4. Regardless of preceding 2 clauses, in case of difficulty to suspend to use the Personal Data because of a lot of cost or other reason, if we can take alternative measures, we will take it.

9. Changes to the privacy policy

  1. We might revise the content of this policy without notice.
  2. The revised privacy policy will be enforced when this policy will be revised, except for that there is a rule about the date of enforcement.

10. Contact information

If you have any questions about this policy, please contact the department below.

Address 5-35-4 Arakawa, Arakawa-ku, Tokyo, 116-0002 Japan
Company name   Komack Co., Ltd.
Department Sales department


Komack Co., Ltd.